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N.S. utility says billing issues will be fixed in March — one year after cyberattack
A ransomware attack in March 2025 compromised data of 280,000 customers and disrupted automatic billing, with full meter functionality expected by March 2026.
- Nova Scotia Power, a private utility, says automatic billing disrupted by a cyberattack in March 2022 should be fixed by March 2023.
- Around 400,000 of Nova Scotia Power's 530,000 meters were transmitting accurate data by January 2023, with the rest expected to be working by March.
- A Russia-based actor executed a ransomware attack on Nova Scotia Power in April 2022, accessing personal and financial data of 280,000 customers.
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NS Power expects all meters to be reconnected by end of March as billing concerns continue
Nova Scotia Power says 86 per cent of its customers are receiving actual usage bills as of January and it remains on track to have all meters reconnected by the end of March, one year after a cyberattack impacted hundreds of thousands of customers.
·Canada
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More Nova Scotia Power customers behind on their bills
Number of accounts in arrears has doubled from 4% to 8%, with some customers discovering they owe more than expected if interval between the utility's cyberattack and their actual meter reading was four to five months.
·Halifax, Canada
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Total News Sources15
Leaning Left9Leaning Right0Center3Last UpdatedBias Distribution75% Left
Bias Distribution
- 75% of the sources lean Left
75% Left
L 75%
C 25%
Factuality
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