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Dbrand Responds To Killswitch Switch 2 Backlash With Promised Fix

  • Dbrand responded on June 27, 2025, to widespread complaints about its Killswitch case causing Nintendo Switch 2 Joy-Cons to detach unexpectedly during use.
  • The issue arose because the Killswitch grips’ inner attachment lip was 0.12mm thicker than intended, causing the Joy-Cons to detach under specific holding conditions.
  • Dbrand initially blamed users for holding the console incorrectly but later admitted the response was "spectacularly terrible" and acknowledged responsibility for the problem.
  • Dbrand is now committed to replacing all affected Joy-Con grips free of charge and is developing a new Killswitch version with a redesigned retaining lip to fix the defect.
  • This situation suggests Dbrand aims to restore customer trust through transparency and product improvements, with updates on production expected next month and replacements underway.
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VGC broke the news in on Monday, June 23, 2025.
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