Dbrand Responds To Killswitch Switch 2 Backlash With Promised Fix
- Dbrand responded on June 27, 2025, to widespread complaints about its Killswitch case causing Nintendo Switch 2 Joy-Cons to detach unexpectedly during use.
- The issue arose because the Killswitch grips’ inner attachment lip was 0.12mm thicker than intended, causing the Joy-Cons to detach under specific holding conditions.
- Dbrand initially blamed users for holding the console incorrectly but later admitted the response was "spectacularly terrible" and acknowledged responsibility for the problem.
- Dbrand is now committed to replacing all affected Joy-Con grips free of charge and is developing a new Killswitch version with a redesigned retaining lip to fix the defect.
- This situation suggests Dbrand aims to restore customer trust through transparency and product improvements, with updates on production expected next month and replacements underway.
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Accessory maker Dbrand responds to botched Nintendo Switch 2 Joy-Con grips, admits its initial reaction to unhappy fans was 'a spectacularly terrible response to the issue at hand'
Nintendo Switch accessory company Dbrand has issued an apology amid its botched Killswitch Joy-Con 2 controller controversy, promising replacements.
·United Kingdom
Read Full ArticleSwitch 2 Accessory Maker Dbrand Admits 'Spectacularly Terrible Response' to Enraged Nintendo Fans With Killswitch Case Complaints, After Initially Suggesting They Were Just 'Holding It Wrong'
Accessories maker Dbrand has issued a lengthy apology to Nintendo fans whose complaints it initially brushed off in a response it now describes as "spectacularly terrible."
·United States
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