ASRock Claims 'Cleaning' The AM5 Socket Mitigates The Ryzen 7 9800X3D Boot Issue; Found No Damage On The Socket

ASRock finally addresses Ryzen 9000 boot and CPU damage issues in statement

Last Updated on March 26, 2025 ASRock has always been known for making high-quality motherboards that are safe and reliable for users. The company has a strong reputation in the industry, especially for its motherboards designed for AMD and Intel CPUs. However, some users have recently reported serious issues, like boot problems and even damage ...

Lately it seems that problems in the new hardware that is coming out do not stop and although it is true that such things have always happened, the frequency and severity of the current ones are worrying. We could start with the RTX 4090 that started to burn in 2022 and 2023 and then place us in 2024 with Intel CPUs that were totally unstable and the i9 Core 13 and Core 14 provoked BSODs (blue screens) and hangs. More recently we have the AMD Ry…

ASRock Investigation Hints At User Error For Burned Ryzen 7 9800X3D

ASRock says it was able to completely restore functionality of a seemingly damaged Phantom Gaming X870E Nova WiFi motherboard (the same model we reviewed in our X870E motherboard mashup) that burned several contact points on a Ryzen 7 9800X3D, simply by removing debris from the AM5 socket area. The insinuation is that user error is ultimately

In an unusual turn of events, ASRock has officially commented on the recent failures of Ryzen 7 9800X3D processors on AM5 motherboards – identifying a simple cleaning issue as the primary cause. According to the manufacturer's internal tests, an affected system was fully operational again without any repairs after removing so-called "foreign objects" from the socket. The cause appears to be [...] Source

ASRock denies causing damage to Ryzen 9000 CPUs, but fixes boot issues

Addressing recent technical concerns, ASRock has released a detailed statement regarding boot failures on systems utilizing AM5 socket motherboards with AMD Ryzen processors, specifically those from the Ryzen 9000 series.

ASRock claims to fix 'burned out' AM5 motherboard by cleaning the socket

ASRock cleaned up and removed debris from a customer's failed ASRock AM5 motherboard. Despite clear signs of socket damage, the board booted up on its original BIOS, passing "long-term stress tests."