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Published • Schaumburg, United States • Updated

NMI Taps Arcum’s AI To Help With Merchant Retention - Digital Transactions

Summary by Digital Transactions
Payments provider NMI is counting on the addition of an artificial intelligence tool from Arcum to mitigate merchant retention. Announced Tuesday, the partnership integrates Arcum’s AI services with NMI’s Merchant Relationship Management platform, formerly known as IRIS CRM, to enable Schaumburg, Ill.-based NMI to get advance notice of possible attrition and take measures to retain as many merchants as possible. Atlanta-based Arcum says merchant…
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NMI Taps Arcum’s AI To Help With Merchant Retention - Digital Transactions

Payments provider NMI is counting on the addition of an artificial intelligence tool from Arcum to mitigate merchant retention. Announced Tuesday, the partnership integrates Arcum’s AI services with NMI’s Merchant Relationship Management platform, formerly known as IRIS CRM, to enable Schaumburg, Ill.-based NMI to get advance notice of possible attrition and take measures to retain as many merchants as possible. Atlanta-based Arcum says merchant…

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Digital Transactions broke the news in on Wednesday, March 26, 2025.
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