New Project Helps ISPs to Test Customers Real Broadband Experience

New Project to Show BSPs Customers’ Actual Broadband Experience

FREMONT, Calif.--(BUSINESS WIRE)--Broadband Service Providers (BSPs) are set to improve their customer satisfaction thanks to a groundbreaking new project that is providing them with the tools to more accurately assess the end-user experience with the ... L'articolo New Project to Show BSPs Customers’ Actual Broadband Experience è un contenuto originale di 01net.

New Project Helps ISPs to Test Customers Real Broadband Experience

The Broadband Forum, which is an industry-driven global standards development organisation, has begun a new project that aims to help broadband ISPs improve their customer satisfaction, both in the UK and around the world, by providing them with the tools to “more accurately assess the end-user experience with the applications they use“. At present, Internet Service Providers can already use a variety of known performance metrics to spot issues,…