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How to reduce customer churn and remain profitable in 2025

Summary by eCommerce News Australia
In a challenging economic landscape, Australian businesses must prioritise customer retention, leveraging data-driven strategies to combat rising churn rates.
DisclaimerThis story is only covered by news sources that have yet to be evaluated by the independent media monitoring agencies we use to assess the quality and reliability of news outlets on our platform. Learn more here.

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eCommerce News AustraliaeCommerce News Australia

How to reduce customer churn and remain profitable in 2025

In a challenging economic landscape, Australian businesses must prioritise customer retention, leveraging data-driven strategies to combat rising churn rates.

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Doing CX RightDoing CX Right

Never Miss a Warning Signal—Predict & Prevent Customer Complaints with AI - Stacy Sherman

Many businesses overlook early signs of customer frustration—until it’s too late. In this episode, Stacy Sherman and Sid Banerjee discuss how AI-driven predictive customer experience helps companies identify problems, prevent churn, and create seamless interactions before issues escalate. The post Never Miss a Warning Signal—Predict & Prevent Customer Complaints with AI appeared first on Doing CX Right.

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Doing CX Right broke the news in on Monday, March 3, 2025.
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