Electricity: NERC Approves Special Compensation for Band A Customers
NERC said prepaid customers will get token credits and postpaid customers bill adjustments after generation shortages cut service levels for some feeders.
- On Thursday, the Nigerian Electricity Regulatory Commission approved a special compensation package for eligible Band A customers affected by power supply shortfalls between February and March 2026.
- Generation shortfalls stemmed from inadequate gas supply and vandalism of critical infrastructure, factors NERC noted were beyond the control of Distribution Companies during the period.
- Eligible customers will receive compensation equivalent to 20 per cent of the approved February 2026 energy cap, with prepaid customers receiving token credits and postpaid customers receiving bill adjustments.
- NERC directed Distribution Companies to complete February compensation by May 31, 2026, and March shortfalls by June 30, 2026, while barring DisCos from offsetting credits against existing customer debts.
- Customers on Band A feeders recording average daily supply between 18 and 20 hours remain under the existing Addendum framework, while feeders receiving less than 18 hours will not be downgraded.
18 Articles
18 Articles
Nigeria: Nerc Orders Discos to Compensate Band 'A' Customers Impacted By Gas Shortage, Vandalism
The Nigerian Electricity Regulatory Commission (NERC) has directed electricity Distribution Companies (Discos) to compensate eligible Band 'A' customers who suffered service shortfalls between February and March this year due to generation constraints caused by inadequate gas supply and vandalism of critical infrastructure.
NERC approves compensation for Band A electricity customers over supply shortfall
The Nigerian Electricity Regulatory Commission (NERC) has approved a special compensation scheme for eligible Band A electricity customers affected by grid generation constraints experienced between February and March 2026. In a public notice issued through Directive No. NERC/2026/002 on the Special Compensation of Band A Customers Arising from Grid Generation Constraints, the Commission said the measure was introduced in response to significant…
NERC approves special compensation for Band A customers affected by power shortfalls
Nigeria’s electricity regulator has approved a special compensation framework for eligible Band A customers affected by prolonged generation shortfalls between February and March 2026, citing gas supply constraints and vandalism of critical infrastructure as major causes.
Band A customers to get compensation for poor power supply
NERC approves special compensation for eligible Band A electricity customers affected by poor power supply in Feb-March 2026 due to generation constraints. Read More: https://punchng.com/band-a-customers-to-get-compensation-for-poor-power-supply-nerc/
Poor Power Supply: NERC Approves Compensation For Band A, B customers
Poor Power Supply: NERC Approves Compensation For Band A, B customers By Abba Sunday, Abuja The Nigerian Electricity Regulatory Commission (NERC) has approved a special compensation package for eligible A and B electricity customers affected by poor power supply arising from generation constraints on the national grid between February and March 2026. In a public notice issued on its social media handles on Thursday, the commission said the…
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