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Morrisons U-turn at 13 stores after customers unhappy
The supermarket reversed a cost-cutting move after customer backlash, with five counters already reopened and eight more planned.
- Morrisons is restoring meat and fish counters at 13 stores, performing a U-turn following significant customer feedback after previously scrapping 70 of these traditional Market Street counters last year.
- Last year, the chain closed 52 cafes, 13 florists, four pharmacies, and 18 Market Kitchen branches to 'provide more product choice and improve the shopping experience' as part of restructuring.
- Five locations have already reinstated counters, with eight additional stores confirmed to receive them; enhanced waste efficiency makes the counters viable again, and they will feature flatbeds and expanded grab-and-go selections.
- Additional Market Street modifications include digital ordering screens at pizza counters and more prepared food options, while the supermarket evaluates further locations for future reopenings.
- Separately, Morrisons revealed it will shut 100 outlets over the coming months, attributing the decision to rising costs from Government measures including increases to the National Living Wage and National Insurance.
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12 Articles
TeessideLiveReposted by 
Wales Online
Wales OnlineMorrisons U-turn at 13 stores after customers unhappy
The supermarket giant has changed tack on a decision for some stores after unhappy customers complained
·Middlesbrough, United Kingdom
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Morrisons issues major counter update to UK customers after store closures news
Morrisons has confirmed a major change to its hundreds of supermarkets in a win for regular shoppers after announcing plans to axe dozens of stores.The retailer has reversed its decision to axe Market Street meat and fish counters at dozens of stores, bowing to pressure from disgruntled customers.Britain's sixth-largest supermarket chain shuttered 70 counters, split evenly between meat and fish produce, during last year's cost-cutting drive,.Thi…
·London, United Kingdom
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Coverage Details
Total News Sources12
Leaning Left2Leaning Right2Center4Last UpdatedBias Distribution50% Center
Bias Distribution
- 50% of the sources are Center
50% Center
L 25%
C 50%
R 25%
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