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After ChatGPT, Microsoft’s Copilot Will Also Leave WhatsApp Next Month: Here's Why

Meta’s new WhatsApp Business API rules block broad AI chatbots, forcing Microsoft users to export chats manually and switch to official apps by January 15, Microsoft said.

  • On January 15, Microsoft announced Copilot will stop functioning on WhatsApp, requiring users to shift to Microsoft’s official apps or web to keep using the AI assistant.
  • Meta began enforcing stricter Business API rules that limit general-purpose bots after WhatsApp updated its terms in October to ban AI companies from using the Business API for chatbot distribution.
  • Because Copilot sessions were unauthenticated, chat history cannot migrate and Microsoft urges users to manually export Copilot chats via WhatsApp 'Chat Export' tool before January 15, then install Microsoft Copilot app on Android or iOS.
  • OpenAI announced its planned departure a few weeks ago and Microsoft followed this week; other third-party AI firms like Perplexity are likely to leave soon, leaving Meta AI the only option from next January.
  • WhatsApp will pivot to structured business support via its Business API, which Meta says is intended for customer service workflows and bars AI products as the main offering.
Insights by Ground AI

32 Articles

Lean Left

Chatbots are still the most popular form of AI, and using them within apps seems like a natural choice. However, if you’re a WhatsApp user, you’ll have limited AI capabilities within your app. Two of the most popular AI software announced they’re leaving WhatsApp due to an upcoming change to the app’s terms of service. ChatGPT and Copilot will no longer be available on WhatsApp, after Meta announced it would ban AI companies from using its busin…

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Center

WhatsApp has made the decision that, as of January 15, 2026, it will no longer allow to use artificial intelligence chatbots created by third parties, i.e. companies other than Meta. This means that very popular tools like ChatGPT and Copilot will disappear from the application and the only assistant that will continue to operate will be Meta AI, the own chatbot of the Zuckerberg company.Meta AI will be the only AI assistant on WhatsAppMeta has …

·Madrid, Spain
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Lean Left

Meta banishes IA ChatGPT and Copilot competitors from its WhatsApp messaging platform.

·Montreal, Canada
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Gizbot broke the news in on Wednesday, November 26, 2025.
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