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After ChatGPT, Microsoft’s Copilot Will Also Leave WhatsApp Next Month: Here's Why

Meta’s new WhatsApp Business API rules block broad AI chatbots, forcing Microsoft users to export chats manually and switch to official apps by January 15, Microsoft said.

  • On January 15, Microsoft announced Copilot will stop functioning on WhatsApp, requiring users to shift to Microsoft’s official apps or web to keep using the AI assistant.
  • Meta began enforcing stricter Business API rules that limit general-purpose bots after WhatsApp updated its terms in October to ban AI companies from using the Business API for chatbot distribution.
  • Because Copilot sessions were unauthenticated, chat history cannot migrate and Microsoft urges users to manually export Copilot chats via WhatsApp 'Chat Export' tool before January 15, then install Microsoft Copilot app on Android or iOS.
  • OpenAI announced its planned departure a few weeks ago and Microsoft followed this week; other third-party AI firms like Perplexity are likely to leave soon, leaving Meta AI the only option from next January.
  • WhatsApp will pivot to structured business support via its Business API, which Meta says is intended for customer service workflows and bars AI products as the main offering.
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Meta banishes IA ChatGPT and Copilot competitors from its WhatsApp messaging platform.

·Montreal, Canada
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Gizbot broke the news in on Wednesday, November 26, 2025.
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