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Microsoft Confirms Outlook Outage Affecting Users Worldwide

  • On Friday, November 13, Microsoft 365 services remained disrupted as recovery efforts failed to deliver expected results, prompting engineers to explore alternative measures.
  • The disruption began Thursday, primarily affecting Exchange Online and services reliant on its data, such as Outlook and Teams, due to traffic management imbalances overwhelming servers.
  • Downdetector recorded more than 130,000 reports of Outlook problems in the United States at peak disruption. In Australia, users termed it a "Microsoft long weekend."
  • Engineers are restarting servers and changing configurations, though machines remain stuck in a bad state, preventing changes from syncing as expected.
  • Charles Lamanna, Microsoft executive vice-president for Copilot, stated there is no indication the outage resulted from malicious activity, as the company identifies alternative workstreams to increase capacity.
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Microsoft acknowledged, on the night of Thursday to Friday 13 November, that the measures taken to repair the outage of Outlook and Microsoft 365 were not working as planned.The problem has been affecting since Thursday 12 November...

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Microsoft has acknowledged that measures to solve the global drop in Outlook, with problems since this Thursday, are not working "as expected" and that it was looking for alternatives, while users around the world are still without access to its essential services.The interruption, which takes several hours and the US technological giant attributed to a "high charge" on its infrastructure, has affected its email service, as well as products such…

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NBC Bay Area broke the news in San Jose, United States on Thursday, November 12, 2026.
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