Measuring What Matters: 10 Critical KPIs for Convenience Loyalty
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Measuring What Matters: 10 Critical KPIs for Convenience Loyalty
In convenience retail, success moves fast—and so do your customers. With high-frequency visits, impulse-driven buying, and razor-thin margins, loyalty programs must do more than engage customers. They must deliver measurable results. That’s where KPIs come in. A well-executed loyalty program is only as strong as the metrics behind it. Whether you’re optimizing campaign performance, driving repeat visits, or proving ROI to leadership, your abil…
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