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Massive Amazon cloud outage has been resolved after disrupting internet use worldwide

  • On Monday, Amazon Web Services reported an outage originating in its US-EAST-1 region in northern Virginia that disrupted Disney+ and Amazon Prime Video, with Downdetector logging 11.3 million reports.
  • Engineers traced the failure to load balancer health problems and DNS-resolution issues affecting DynamoDB API endpoints, which AWS said were fully mitigated by 2:24 AM PDT.
  • Ookla reported over four million users faced issues and at least 1,000 companies, including Coinbase and Perplexity AI, experienced disruptions on Tuesday.
  • By 3 p.m. Monday, AWS reported all services had returned to pre-event levels and expected two hours to process the backlog.
  • The incident highlights cloud computing experts' concerns about dependency on concentrated providers as Amazon controls over 41% of market share and US-EAST-1 handles vast AI workloads in well over 100 warehouses.
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According to the company, after server problems with the cloud provider Amazon Web Services, the operation runs interference-free again.

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U.S. News broke the news in New York, United States on Monday, October 20, 2025.
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