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Massive Amazon cloud outage has been resolved after disrupting internet use worldwide

  • On Monday, Amazon Web Services disrupted global internet users by taking down dozens of major platforms, including social media and gaming services like Snapchat, Roblox, and Fortnite.
  • AWS reported on its Health Dashboard that increased error rates appeared in the U.S.-East-1 Region at 12:11 a.m. PT and found a "potential root cause" at 2:01 a.m. PT linked to one of AWS's core database products.
  • Independent trackers and users reported failures across Snapchat, Roblox, Fortnite, Ring and the McDonald's app, while Amazon said 64 internal AWS services were affected.
  • By early morning, most services were restored as Amazon Web Services rolled out mitigations by 2:22 a.m. PT and fixed the issue by 3:35 a.m. PT, with operations normal by 6:30 a.m. Eastern time.
  • Cybersecurity experts warned the outage underscores the internet's fragility since many rely on a handful of cloud providers; Patrick Burgess said outages typically resolve in hours.
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According to the company, after server problems with the cloud provider Amazon Web Services, the operation runs interference-free again.

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U.S. News broke the news in New York, United States on Monday, October 20, 2025.
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