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Live Nation ticketing worker regrets calling customers stupid, he says at antitrust trial

  • Over 30 states and the District of Columbia are continuing their antitrust trial against Live Nation in Manhattan federal court, pressing forward despite the Justice Department's March 9 settlement for $280 million to exit the case.
  • The Justice Department settled with Live Nation on March 9 for $280 million, requiring the company to shed more than a dozen booking contracts and open ticketing to competitors like SeatGeek, but Colorado Attorney General Phil Weiser called it 'anti-consumerist.'
  • Venue Nation executive Benjamin Baker testified Tuesday that his private messages were 'very immature and unacceptable' when he told a coworker customers were 'so stupid' and he almost felt bad taking advantage of them; lawyer Jeffrey Kessler used the communications to argue Live Nation exhibits monopolistic arrogance.
  • Live Nation's executives defended the company as an 'artist-first' competitor doing 90% of shows in smaller venues, with CEO Michael Rapino stating the company 'never relied on exclusivity to drive our ticketing business,' while states seek to break up the company.
  • Political questions have surfaced as Richard Grenell, a Trump ally, joined Live Nation's board in May 2025 and stepped down from his Kennedy Center position last week; 39 states remain committed to the case despite the settlement.
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Live Nation ticketing worker regrets calling customers stupid, he says at antitrust trial

A Live Nation Entertainment ticketing employee says it was immature and unacceptable that he called customers stupid.

·United States
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Folha de S.Paulo broke the news in São Paulo, Brazil on Monday, March 16, 2026.
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