US EditionAI Will Lead to a Recession, According to Klarna CEO - RetailWire
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3 Articles
AI Will Lead to a Recession, According to Klarna CEO - RetailWire
A recession is looming, and AI will be the cause, according to Klarna CEO Sebastian Siemiatkowski. AI has been replacing many white-collar jobs across numerous companies, including Klarna. AI is being implemented at an incredible pace by both large and small companies. Yet, this adoption of technology means less reliance on humans to complete various tasks. While companies may benefit for a time, laid-off employees are left without a paycheck an…
Sebastian Siemiatkowski, CEO of Swedish fintech startup Klarna, believes that the rapid development of artificial intelligence could lead to an economic downturn due to the fact that the technology is displacing office workers.
Klarna’s CEO Hires Humans… as a Luxury Perk
Klarna fired thousands, automated the rest, and now says talking to a human is a premium feature. Welcome to the future of customer service, exactly as I predicted some time ago.Klarna CEO Sebastian Siemiatkowski just reframed human interaction as a VIP product. After slashing headcount from 5,500 to 3,000 through AI, Klarna now positions human customer service as a luxury—like bespoke tailoring.Siemiatkowski uses ChatGPT as a private coding tut…
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