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Istanbul taxi chamber launches live WhatsApp line for complaints
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Istanbul taxi chamber launches live WhatsApp line for complaints
Following a rise in passenger complaints about taxi services in Istanbul, the Istanbul Chamber of Taxi Drivers has launched a new reporting mechanism, the “Sarı Hat” (Yellow Line), to enable real-time complaint submission via WhatsApp. Under the new system, passengers will be able to directly report issues such as drivers refusing short-distance trips, inappropriate conduct towards customers, overcharging and disputes over lost belongings. All c…
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