Watchdog Warns IRS May Struggle During The 2026 Tax Filing Season
TIGTA warns IRS workforce is down 19%, with IT modernization delays risking slower taxpayer service, refund delays, and increased interest payments during 2026 filing season.
6 Articles
6 Articles
IRS faces inventory backlog, IT project delays this filing season, watchdog says
The Treasury Department’s watchdog is warning the IRS that its workforce reductions and delays to modernization projects have left the tax agency in a precarious position as filing season begins. In a memo sent Monday to the IRS commissioner, Diana M. Tengesdal, deputy inspector general for audit, wrote that the agency’s cuts have brought staffing back to October 2021 levels, prior to the Inflation Reduction Act funding infusion aimed at streng…
IRS lowers phone service targets after falling short on filing season hiring goals
The IRS is lowering expectations for how many taxpayer calls it will answer during this year’s filing season, after falling short of several goals to increase frontline staffing. The Treasury Inspector General for Tax Administration, in a report publicly released Tuesday, said the IRS is lowering its telephone level of service target from 85% to 70%. The level-of-service metric the IRS has used for more than 20 years only accounts for about a qu…
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