In the Middle of a Snowstorm – Stockholm Ignored 10,000 Complaints

Expressen

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Complaints have poured in against the city of Stockholm's snow removal. The municipality's solution? To close down 10,000 cases and urge staff not to answer the phone, reports Mitt i. - We don't have the resources to handle that number of cases according to normal procedures, says Ola Bjäre, unit manager at the traffic office, to the newspaper.

Dagens Nyheter.

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The heavy snowfall caused chaos in Stockholm. To handle the influx of complaints about snow removal, the municipality chose to close around 10,000 cases.

Mitt i Stockholm

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Snow error reports closed during snow chaos in the city of Stockholm