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I ordered a pressure washer and it doesn't work. Why won't Amazon refund me?

Summary by McKenzie River Reflections
I ordered a Greenworks Pro Electric Pressure Washer through Amazon recently. The description said it was in new working condition with "minor damage" to the box. I paid $144 for it, which is just slightly less than the new item price. When I opened it, the pressure washer wouldn't even start. I used to own this exact model, which lasted several years. I know how to work this...
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McKenzie River Reflections broke the news in McKenzie Bridge, United States on Tuesday, April 15, 2025.
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