How Healthcare.gov’s botched rollout led to a digital services revolution in government

How Healthcare.gov’s botched rollout led to a digital services revolution in government

What: The rollout of HealthCare.gov When: The website was launched as part of the Affordable Care Act in 2013. Why it matters: HealthCare.gov was meant to help users sign up for health insurance plans created under the legislation. The failed launch catalyzed a movement that would redefine how government implements technology and give rise to the creation of the U.S. Digital Service. To celebrate our 25th anniversary in 2025, we’re spotlightin…