US EditionHow Car Dealerships Can Harness Chatbots to Drive Sales and Improve Customer Experience in 2025
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Ford rides a reputation wave, EV retail improves, and Lexus still reigns supreme: Widewail releases Q1 2025 Automotive Voice of the Customer Report
BURLINGTON, VT — July 8, 2025 — Widewail, the industry leader in review and reputation data for automotive dealerships, today released its Q1 2025 Automotive Voice of the Customer Report, analyzing more than 1.4 million Google reviews from nearly 18,000 U.S. car dealerships in the first quarter of 2025. The findings deliver an unprecedented look at how real customer sentiment is shaping the automotive landscape in a year of transformation. The r…
How Car Dealerships Can Harness Chatbots to Drive Sales and Improve Customer Experience in 2025
As we approach 2025, automotive dealerships are under more pressure than ever to provide instant, personalised customer interactions across all digital channels. In today’s fast-paced, always-on world, consumers expect immediate answers to their questions—anytime, anywhere. To meet these expectations, dealerships are increasingly turning to chatbots, AI-powered virtual assistants capable of engaging customers efficiently, boosting sales, […] The…
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