US Editionhow can I show empathy for my struggling employee while making it clear her work needs to improve?
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how can I show empathy for my struggling employee while making it clear her work needs to improve?
A reader writes: I’m a manager of individual contributors on a client-facing team. We have a strong culture of empathy and support on our team and across the org, especially for our parents of young children. I’m struggling because one of my direct reports (we’ll call her Jackie) is going through a tough period with her one-year-old and it’s affecting her job performance. I’m wondering how to give feedback that balances empathy with high expecta…
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