Rwanda: How a Former Patient Became a Trusted Face of Hospital Care

Rwanda: How a Former Patient Became a Trusted Face of Hospital Care

At the reception area of La Croix du Sud Hospital in Remera, better known to many Kigali residents as Kwa Nyirinkwaya, Maritha Mukantwari moves with quiet but steady efficiency.

How a former patient became a trusted face of hospital care

At the reception area of La Croix du Sud Hospital in Remera, better known to many Kigali residents as Kwa Nyirinkwaya, Maritha Mukantwari moves with quiet but steady efficiency. Patients arrive steadily throughout the morning. Some walk in calmly; others appear worried, clutching medical files or supporting a sick relative. Mukantwari greets each of them with a reassuring smile, guiding them through the process with a patience that has become fa…