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HOT TAKE: ServiceNow’s Moveworks pickup and Agentic AI Push Solidify

Summary by constellationr.com
ByMartin Schneider ServiceNow has had a busy week. Monday it announced the acquisition of MoveWorks, a front-end AI assistant that augments core CRM, HR and other key business processes. Today, the company announced the next phase in its agentic AI roadmap, wherein it is embedding more agentic AI capabilities into nearly every aspect of its platform. These agentic AI advancements are part of the company’s latest release dubbed Yokohama.  Service…
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ServiceNow Acquires Moveworks, Debuts Yokohama Platform Update

Yokohama delivers on promised agentic AI capabilities while the Moveworks buy speeds ServiceNow’s ability to provide AI agents to customers.

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constellationr.comconstellationr.com

HOT TAKE: ServiceNow’s Moveworks pickup and Agentic AI Push Solidify

ByMartin Schneider ServiceNow has had a busy week. Monday it announced the acquisition of MoveWorks, a front-end AI assistant that augments core CRM, HR and other key business processes. Today, the company announced the next phase in its agentic AI roadmap, wherein it is embedding more agentic AI capabilities into nearly every aspect of its platform. These agentic AI advancements are part of the company’s latest release dubbed Yokohama.  Service…

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constellationr.com broke the news in on Wednesday, March 12, 2025.
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