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Thames Water issues hosepipe ban despite rain forecast
The utility said demand is running 10% above normal and customers are using an extra 100 million litres a day.
On Thursday, July 23, 2026, Thames Water will implement a hosepipe ban across London and the South East, affecting 10.1 million customers and prohibiting non-essential outdoor water use.
Exceptionally dry conditions and three heatwaves have pushed water demand 10% above normal in the Thames Valley and 7% higher in London, leaving the region one stage away from official drought status.
The GMB Union labeled Thames Water "woeful," citing the utility's daily loss of 570.4 million litres through leaks, while customer complaints rose 77% last year amid infrastructure concerns.
Director of Strategic Water Resources Nevil Muncaster stated the ban is necessary to "protect water supplies for everyone," prohibiting hosepipes for watering gardens, filling paddling pools, and washing vehicles.
Thames Water is developing a "drought plan" to protect supplies and the environment, with teams working 24/7 to repair more than 750 leaks weekly while keeping restrictions under review.