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HMRC council tax agency hopes to address backlog with cloud and digital upgrades, minister claims

Summary by PublicTechnology.net
In the years since the pandemic, the Valuation Office Agency has run up queues of decision challenges, which continued to grow last year as work progresses to implement new tech The HM Revenue and Customs agency dedicated to setting council tax and business rates hopes to improve performance and bite into service backlogs with cloud and digital upgrades, a minister has claimed. Since the coronavirus crisis, the Valuation Office Agency (VOA) has …
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PublicTechnology.net broke the news in on Wednesday, April 23, 2025.
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