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Nationwide's Profit up 30% as It Integrates Virgin Money

  • Nationwide Building Society reported a 30% profit increase to £2.3 billion for the year ending March 31, 2025, after integrating Virgin Money across the UK.
  • The profit rise followed Nationwide's £2.8 billion acquisition of Virgin Money, the largest banking deal since the financial crisis, which made Nationwide the second biggest mortgage lender.
  • Nationwide extended its branch promise to Virgin Money's 91 branches, paused planned closures, and experienced increased branch visits while competitors drastically reduced their networks.
  • Chief Executive Debbie Crosbie highlighted strong branch performance, noting that 40% of cash ISAs and over 30% of new current accounts opened last year were completed in branches.
  • Nationwide has yet to finalize any decisions regarding job reductions, has added several hundred positions to enhance customer support within Virgin Money’s contact centers and online services, and intends to gradually reintroduce Virgin Money offerings while prioritizing member benefits and high-quality customer service.
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The IndependentThe Independent
+2 Reposted by 2other sources
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High street bank branches are ‘thriving’, Nationwide says

The building society suggested that customers were switching from rival banks in order to make use of its branch network.

·London, United Kingdom
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  • 67% of the sources lean Left
67% Left
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The Independent broke the news in London, United Kingdom on Wednesday, May 28, 2025.
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