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Hertz customer hit with $440 charge after AI inspection at Atlanta airport

FULTON COUNTY, GEORGIA, JUL 3 – Hertz's AI inspection system flagged a $440 wheel scuff charge, with over 97% of vehicles showing no billable damage, sparking customer backlash and social media criticism.

Summary by TechXplore
Within a few months of Hertz announcing the launch of artificial intelligence for vehicle inspections, starting at the Atlanta airport, the car rental company is facing some backlash after a customer reported getting hit ...

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Livingston County News broke the news in on Wednesday, July 2, 2025.
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