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AI Chatbots Give Misleading Health Advice Nearly Half the Time

Researchers found free versions of five popular chatbots gave problematic answers to nearly half of health questions and fabricated or incomplete references.

  • On Tuesday, a BMJ Open study found nearly half of health responses from five major AI chatbots were problematic, with 20% deemed highly problematic. Researchers tested ChatGPT, Gemini, Grok, Meta AI, and DeepSeek using a 50-question health stress test.
  • Lead author Nicholas Tiller and his team used a "straining" technique to test how bots navigate misinformation-prone topics. Models rely on training data including Reddit threads and wellness blogs, often prioritizing conversational fluency over scientific accuracy.
  • Citations failed to meet standards, with a median completeness score of just 40% and no chatbot providing a fully accurate reference list. Researchers identified "false balance," where bots weighed unscientific claims equally with peer-reviewed research.
  • Dr. Michael Foote of Memorial Sloan Kettering Cancer Center warned that answers "legitimize dubious treatments," citing instances of patients experiencing needless distress after chatbots provided incorrect prognoses. He described patients arriving "really upset" over false life-expectancy claims.
  • With Gallup polling indicating one in four Americans use AI for medical advice, experts emphasize deployment risks require oversight. Dr. Ashwin Ramaswamy, an instructor of urology at Mount Sinai Hospital, stated safety methodology is "falling behind.
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NBC New York broke the news in New York, United States on Monday, April 20, 2026.
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