Generative AI is highly valued by retail banks

A global study by the consulting firm Publicis Sapient shows that the future of retail banking, both in customer interaction and in the business model, will be maximally digital. Generative AI, in particular, offers great opportunities. The use of artificial intelligence is not only revolutionizing the customer experience, but also holds enormous efficiency potential in the modernization of core banking systems. The article "Generative AI is hig…