On the Dash:
Financing, advertising, and bait-and-switch complaints appeared twice as often at FTC-warned stores, according to a report by Widewail. 72% of FTC-warned dealers had at least one financing complaint, vs. 27% industrywide. FTC-warned dealerships averaged strong star ratings, masking elevated complaints on key compliance topics. Dealership groups warned by the Federal Trade Commission (FTC) about deceptive pricing drew twice as many …
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