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First Robodebt, now NDIS and aged care: how computers still decide who gets care

Summary by The Conversation
Centre for Ageing Better/UnsplashEvery welfare program negotiates a fundamental tension: between fiscal responsibility and consistency on one hand, and care for real people with complex needs and situations on the other. Over the past decade or so, one Australian program after another has tried to absolve itself of that tension by handing off part of its decision-making to a computer. Robodebt automated welfare debt recovery, with devastating re…

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The Conversation broke the news on Tuesday, April 21, 2026.
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