US EditionPublished • loading... • Updated
Tomato Energy: Ofgem Protections Explained as Energy Firm Goes Into Administration - What Should Customers Do?
Ofgem’s supplier of last resort scheme protects 23,700 Tomato Energy customers by ensuring uninterrupted supply and safeguarding credit balances after the company’s financial collapse.
- On November 5, Tomato Energy ceased trading, affecting around 15,300 households and 8,400 business customers, with Ofgem stepping in to protect them.
- Earlier regulatory action revealed Tomato Energy faced two £1.5m fines and over £12m liabilities, while a provisional order in April banned new customers due to more than £3m debts.
- Ofgem says customers' supply will continue and household and business customers of Tomato Energy remain protected by the energy price cap; they are urged to take a meter reading and not switch suppliers.
- Ofgem will appoint a new energy company in the coming days to take over Tomato Energy customers, and the new supplier will contact customers directly with tariff, billing, and credit transfer details.
- Ofgem has pursued enforcement, publishing a October 13, 2025, proposal to impose a £1.5m penalty for Tomato Energy breaching liquidity requirements, following an investigation in October 13, 2025.
Insights by Ground AI
15 Articles
15 Articles
Coverage Details
Total News Sources15
Leaning Left1Leaning Right1Center8Last UpdatedBias Distribution80% Center
Bias Distribution
- 80% of the sources are Center
80% Center
C 80%
Factuality
To view factuality data please Upgrade to Premium
