Social Security Administration probes origin of website portal outage
- The Social Security Administration is currently investigating website outages affecting the 'my Social Security' portal.
- These disruptions and errors occurred during a major overhaul to clamp down on alleged fraud, as claimed by the White House.
- The SSA acknowledged recent incidents and brief disruptions, averaging about 20 minutes, though the website remained operational.
- Some Supplemental Security Income recipients received a mistaken notice stating they were 'not receiving benefits'.
- The SSA is implementing changes, beginning April 14, including phone claim options, partially backtracked in-person ID checks, and closures.
51 Articles
51 Articles
Social Security Administration Investigating Website Outage
The Social Security Administration (SSA) has confirmed it is investigating the origin of an outage of a website portal that recipients use to access their benefits. Tracking website DownDetector indicated on Wednesday morning that some users had reported “possible problems” over the past 24 hours with the “My Social Security” page. “There have been a couple of recent incidents impacting [the] My Social Security [portal] and we are actively inves…
Somewhat Reassuring: "Social Security Administration probes origin of website portal outage"
Also letters sent “by mistake”. It’s not just you. I have seen some diaries and comments here at DKos about dysfunction when they try to sign onto the Social Security portal. The SSA knows and says they are trying to fix. According to the AP as of...

Social Security Administration probes origin of website portal outage
The Social Security Administration says it is investigating the root cause of website outages that have affected the “my Social Security” portal where recipients access their benefits.
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