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What's The Duolingo 'AI-First' Controversy? The CEO's Pro-AI Message And The Online Backlash Explained

  • Duolingo's CEO Luis von Ahn announced in early May 2025 that the company is adopting an AI-first strategy, replacing contractors with AI.
  • This change follows prior layoffs where Duolingo cut about 10% of its contractors, mostly translators and writers, starting at the end of 2023.
  • The shift aims to scale content creation globally and speed course production, with AI generating translations, vocabulary, cultural tips, and user-specific lessons.
  • A viral TikTok video sparked widespread backlash from users and contractors, who criticized the AI approach and led to significant negative social media reactions.
  • Experts view Duolingo's move as part of a broader tech industry trend toward reducing human roles for efficiency, raising concerns about creative job losses and labor cost cuts.
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Over the past 30 years, the global economy has been built around the internet, with the human being as its center, essential for its growth thanks to its ideas and creativity. However, this scenario could begin to change very soon, as there are not a few companies that start using artificial generative intelligence to replace human beings. The most recent case is Duolingo’s, the popular application for language learning. Almost silently, as if i…

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The innocent language learning app that everyone has ever downloaded — and abandoned — in their lives is at the heart of the controversy. Duolingo’s latest stance with his staff and artificial intelligence has not only caused a lot of layoffs around the world, but also a flood of social media criticism of the company’s new dynamics. For those who don’t know it yet, the company that helps you to know new languages from your mobile phone has marke…

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Techmeme broke the news in California, United States on Saturday, May 3, 2025.
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