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DOJ accuses Uber of discriminating against riders with disabilities

  • The U.S. Department of Justice sued Uber this past week in Northern California, alleging discrimination against passengers with disabilities including those using service dogs and wheelchairs.
  • The lawsuit alleges that Uber discriminated against riders with disabilities by frequently refusing service and imposing improper charges, such as cleaning and cancellation fees, in violation of federal disability rights laws.
  • The lawsuit demands that Uber end discrimination, update policies, retrain staff and drivers on the ADA, and provide compensation and a civil penalty for affected riders.
  • The DOJ is pursuing $125 million in damages, highlighting that Uber must provide equal access to riders with disabilities, and emphasizing that blind passengers traveling with service dogs have frequently been refused rides.
  • This lawsuit highlights the United States' commitment to ADA enforcement and aims to ensure riders with disabilities receive fair access to Uber’s transportation services.
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The claim requires monetary compensation to compensate persons affected by the discrimination against Uber

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Bloomberg broke the news in United States on Thursday, September 11, 2025.
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