Does Unpackaging an Electronic Product Void China’s "Seven-Day No-Reason Return" Policy?

Does Unpackaging an Electronic Product Void China’s "Seven-Day No-Reason Return" Policy?

China’s “seven-day no-reason return” policy is a key consumer protection measure that allows shoppers to return most online purchases within seven days, no explanation required. However, a common point of dispute is whether opening a product’s packaging voids this right. A recent court case addressed this issue, ruling in favor of the consumer and reinforcing fair return practices in e-commerce.The Case: Ms. Gu’s Return RequestMs. Gu purchased a…