Heathrow braces for second day of disruption after cyber-attack
- On September 19 and 20, 2025, a cyberattack disrupted check-in and boarding systems at major European airports including Heathrow, Brussels, and Berlin.
- The attack targeted Collins Aerospace's Muse software, a multi-user system used by several airlines across multiple airports, causing technical issues.
- As a result, airlines conducted manual check-in and boarding, leading to flight delays, cancellations, and long queues especially at Heathrow's Terminal 4 and Brussels Airport.
- Heathrow reported 47% of departing flights delayed and 44 cancellations by Sunday, while Brussels confirmed 10 cancellations and 17 flights delayed by over an hour.
- Authorities and Collins Aerospace continue efforts to resolve the issue, with aviation experts emphasizing the need for strong cybersecurity and coordinated responses across borders.
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94 Articles
Disruption Continues in Wake of European Airports Cyberattack
Passengers at a number of European airports faced another day of potential disruption on Sept. 22 following a cyberattack that affected check-in and boarding systems over the weekend. The attack began on the evening of Sept. 19, causing disruption at major international hubs including Brussels, Berlin Brandenburg, and London Heathrow, Europe’s busiest airport. Responsibility for the attack remains unknown. Flights were canceled or delayed as the…
A cyberattack on a service provider for check-in and boarding systems is causing delays at European airports.
Flight delays continued at many airports. The EU cyber security agency claims that criminals have hacked software to extort money.
European airports facing disruptions after cyberattack targets check-in systems
Several of Europe’s biggest airports still faced disruptions on Monday after hackers knocked out automatic check-in systems provided by Collins Aerospace, owned by RTX, affecting dozens of flights and thousands of passengers since Friday.
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