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Heathrow braces for second day of disruption after cyber-attack

  • On September 19 and 20, 2025, a cyberattack disrupted check-in and boarding systems at major European airports including Heathrow, Brussels, and Berlin.
  • The attack targeted Collins Aerospace's Muse software, a multi-user system used by several airlines across multiple airports, causing technical issues.
  • As a result, airlines conducted manual check-in and boarding, leading to flight delays, cancellations, and long queues especially at Heathrow's Terminal 4 and Brussels Airport.
  • Heathrow reported 47% of departing flights delayed and 44 cancellations by Sunday, while Brussels confirmed 10 cancellations and 17 flights delayed by over an hour.
  • Authorities and Collins Aerospace continue efforts to resolve the issue, with aviation experts emphasizing the need for strong cybersecurity and coordinated responses across borders.
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A cyberattack on a service provider for check-in and boarding systems is causing delays at European airports.

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Flight delays continued at many airports. The EU cyber security agency claims that criminals have hacked software to extort money.

·Belgrade, Serbia
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Sarajevo Times broke the news in on Saturday, September 20, 2025.
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