US EditionCyberattack Affects Nueva Eps Customer Service Channels - Independent Press News
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A technical failure caused by a cybersecurity attack on an external provider has put several Nueva EPS customer service channels on contingency, currently under state intervention. According to contact center provider Americas BPS Outsourcing Transformation, a threat was detected in its virtual environments, forcing it to isolate servers, activate an emergency protocol, and […] The post Cyberattack affects Nueva EPS customer service channels fir…
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