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Consumer Commission Takes Action Against Croma for Not Delivering Water Purifier Despite Receiving ₹13,000; Orders Refund of Money with Interest and Compensation
Croma (Infinity Retail Limited) has had to pay a heavy price for not delivering a water purifier to a Bhopal customer despite receiving the full amount of ₹13,299. The District Consumer Commission has deemed this negligence in service and unfair business practices. The Commission has ordered the company to refund the customer's ₹13,299 plus interest, pay ₹5,000 as compensation, and ₹2,000 for litigation costs. The Commission stated that despite …
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Croma (Infinity Retail Limited) has had to pay a heavy price for not delivering a water purifier to a Bhopal customer despite receiving the full amount of ₹13,299. The District Consumer Commission has deemed this negligence in service and unfair business practices. The Commission has ordered the company to refund the customer's ₹13,299 plus interest, pay ₹5,000 as compensation, and ₹2,000 for litigation costs. The Commission stated that despite …