‘Soul-destroying’: Major provider in lawsuit
- A class action lawsuit has been filed against Bupa Aged Care Australia for allegedly providing poor-quality care in its facilities from July 1, 2019, to April 1, 2025.
- The lawsuit claims that Bupa breached its contractual obligations and failed to meet minimum staffing standards, resulting in substandard care.
- Royal Commission findings indicated that Bupa's aged care homes had systemic understaffing and poor service, which the lawsuit alleges continue today.
- Lauren Meath from Echo Law stated that Bupa regularly fails to meet minimum acceptable benchmarks for care.
11 Articles
11 Articles
Class action begins against aged care provider Bupa
A class action has been launched today against aged care provider Bupa over allegations it provided poor quality services at its residential homes.The Federal Court lawsuit alleges that between July 2019 and April 2025, Bupa Aged Care Australia's homes failed to deliver the standards promised to residents.Lauren Meath, senior associate from Echo Law in Melbourne, says the healthcare company "regularly and consistently" failed to meet minimum ac…
Class action launched by Echo Law against Bupa Aged Care
After seeking interested parties for nearly 12 months, class action specialist Echo Law has launched proceedings against one of Australia's largest aged care providers on behalf of residents between 1 July 2019 and 11 April 2025. Bupa Aged Care, which has 57 aged care homes across Australia, told The SOURCE they were notified of the class action on Monday 14 April 2025. "Bupa received a claim from Echo Law this morning and we are currently tak…
Class action launched against Bupa Aged Care
An Australian law firm has today announced that it has commenced a class action against Bupa aged care facilities on behalf of residents. Echo Law alleges that from July 1 2019 “Bupa Aged Care failed to provide staffing levels that would meet minimum acceptable standards in each of its aged care homes." The law firm says it “is seeking to recover damages for breach of contract and for breaches of the guarantees owed to consumers under the Austra…
EWA Provider Sues New York Attorney General Over Threatened Enforcement Action
On April 7, DailyPay, LLC, an employer-integrated earned wage access (EWA) provider, filed a lawsuit against New York Attorney General Letitia James, seeking declaratory relief to prevent the enforcement of state and federal laws that the company argues do not apply to its business model. The case, filed in the U.S. District Court for the Southern District of New York, centers on the classification of DailyPay’s on-demand pay (ODP) product, whic…
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