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Class-action Amazon lawsuit accuses company of failed refunds. What to know and who could qualify

  • In 2023, a class-action lawsuit was initiated in federal court in Washington state, alleging that Amazon failed to provide refunds to customers who returned items within the allotted 30-day period.
  • The lawsuit arose after allegations that Amazon systematically reversed or withheld refunds even when customers returned items properly within the 30-day return period.
  • The complaint includes claims that customers were charged again despite receiving advanced refunds and had to detect errors through bank or credit card statements.
  • Judge Jamal N. Whitehead denied Amazon's motion to dismiss in late April, noting plaintiffs alleged Amazon took money directly from their accounts unlawfully.
  • The court has yet to certify the class, and plaintiffs plan to file for "class certification" while Amazon intends to oppose it, leaving the case’s monetary outcome uncertain.
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Telemundo Area de la Bahía 48Telemundo Area de la Bahía 48
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Collective Lawsuit Accuses Amazon of Not Issuing Certain Refunds: Who Could Qualify?

A collective lawsuit accuses Amazon of reversing or not issuing refunds for certain returns, but what does this mean for customers? The lawsuit was filed before a federal court accusing the e-commerce giant of failing to comply with its own return policies. Here's information about the lawsuit: What is the collective claim against Amazon? The lawsuit alleges that Amazon systematically failed to reimburse customers, even when the items were corre…

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Telemundo 20 broke the news in on Monday, May 19, 2025.
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