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Chinese Regulator Summons Amap's Ride-Hailing Service over Management Issues
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Chinese regulator summons Amap's ride-hailing service over management issues
To better protect drivers' rights and interests, the talks stressed the need to improve channels for drivers to express concerns, and to respond promptly to complaints and problems reflected by drivers.
·China
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Chinese authorities summoned Gaode Taxi, a subsidiary of Alibaba, demanding comprehensive rectification of prominent issues such as inadequate management of its partner ride-hailing platforms, undercutting fares, and improper emergency response, and requiring that reasonable incomes be guaranteed for drivers.
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