Consumer Commission Asks Car Dealer to Provide E20 Supported Car to Raipur Doctor
- The Raipur District Consumer Disputes Redressal Commission ruled that the vehicle owner's recurring engine problems were linked to the use of E20 petrol and ordered the manufacturer and dealer to reimburse repair costs and pay compensation for mental distress and litigation expenses.
- The vehicle owner reported repeated engine misfiring and reduced performance after using E20 petrol, but the dealer and manufacturer claimed the vehicle was compatible and suggested issues might be due to wear and tear or maintenance lapses.
- The Commission found that the 17-month-old vehicle sold was not actually compatible with E20 petrol, which caused engine damage from ethanol-blended fuel, resulting in deficient service and unfair trade practices by the dealer and manufacturer.
- The Commission ordered the dealer to replace the vehicle with a new E20-compatible model within 45 days or refund the full amount paid, and awarded Rs 1 lakh compensation for mental harassment, with interest applicable if payments are delayed.
21 Articles
21 Articles
Consumer commission asks car dealer to provide E20 supported car to Raipur doctor
The District Consumer Disputes Redressal Commission in Raipur ordered a car dealer to provide a new car and an added compensation of ₹1 lakh for mental harassment to a city-based doctor who complained that the vehicle sold to him broke down repeatedly. Noting that the complainant’s car did not have an E20 petrol-supported engine, the Commission directed the dealership to provide a model compatible with the said fuel composition.
Mystery of 'contaminated fuel' in YouTuber's Toyota SUV solved? Petrol pump owners' admission and Raipur Consumer Court order shift focus beyond E20
A Raipur consumer court's order replacing a non-E20-compatible Grand Vitara, Toyota's 'contaminated fuel' finding in YouTuber Manish Kashyap's case, and petrol pump owners' admissions together shift the spotlight from E20 alone to possible pump-level fuel contamination.
E20 row: Maruti owner to get Rs 21 lakh compensation over engine stalling, rules consumer forum
The commission noted that in circumstances where ethanol‑blended fuel is the default option at pumps, consumers cannot reasonably be expected to avoid E20. That observation underpins the court’s holding that manufacturers who sell vehicles after the rollout must ensure compatibility with the predominant fuel or adequately inform buyers of limitations.
E20 petrol row: In a first, Raipur consumer court asks Maruti Suzuki to replace damaged Grand Vitara or refund buyer
The Raipur District Consumer Disputes Redressal Commission (Additional Bench) has directed Maruti Suzuki to replace a Grand Vitara with a new E20-compatible model or refund the purchase price, ruling in favour of a consumer who alleged repeated engine problems linked to ethanol-blended petrol.
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