Cue Raises R82-Million to Expand Its AI Service Agents
5 Articles
5 Articles
Cue Lands $5M To Bring AI Agents Into Enterprise Customer Support Across Global Markets
South African customer engagement startup Cue has raised $5 million to expand its AI-powered customer service platform, as businesses move beyond traditional chatbots in search of AI systems that can resolve customer requests with little or no human intervention. The round was co-led by Knife Capital and FAM Investments, roughly a year after Cue closed a $2 million raise. The new funding will go toward product development, international expansio…
Cue raises R82-million to expand its AI service agents
Cue, a customer service software company, has raised R82 million ($5 million) to grow its AI customer service platform and expand into new markets. The funding round was co-led by Knife Capital with FAM Investments. It is the largest raise yet for Cue, following its $500,000 pre-seed and $2m seed rounds in 2023 and 2024, respectively. Cue started out helping companies manage customer chats on WhatsApp and other messaging apps. It has since shif…
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