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Canadian airlines push back against court challenge on passenger complaints
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Canadian airlines push back against court challenge on passenger complaints
Canada’s biggest airlines are opposing a court challenge to rules that block travellers from sharing the outcome of passenger complaints made to the country’s transport regulator. In a court filing this week, Air Canada, WestJet, Air Transat, Jazz Aviation and the industry group that represents them are seeking to intervene in a case over whether Canadian Transportation Agency (CTA) rulings on customer complaints are open to the public. Under a …
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