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Booking.com sends tourists to ‘apartment’ in House of Commons for £81 per night

Consumer watchdog Which? said scammers hijacked legitimate property pages and Booking.com left customers facing stranded trips and phishing attempts.

  • On Thursday, Booking.com faced scrutiny after fraudulent listings for The London Crown directed tourists to The Liberty Bounds, a Wetherspoons pub near Tower Bridge, where staff turn away up to 20 tourists daily.
  • Sophisticated phishing attacks compromised legitimate accounts, giving cybercriminals unauthorized access to properties' computer systems and Booking.com accounts, the platform claimed.
  • Paul Dawson from Loughborough paid £73 for a stay at The London Crown, discovering the address was a pub; despite his warnings, Booking.com insisted he visit the "fake apartment" and wait until 7pm before relocation.
  • Consumer watchdog Which? created a fake listing for 10 Downing Street to expose vulnerabilities, while Booking.com's AI trip planner, Dot, failed to identify The London Crown listing as a scam.
  • Ofcom has launched investigations into over 100 sites, with a spokesman stating platforms have clear legal duties under the Online Safety Act to remove illegal content.
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8 Articles

The IndependentThe Independent
Reposted by
The Independent (US)The Independent (US)
Lean Left

Tourists duped by fake Wetherspoons listing on Booking.com

The Wetherspoons pub was listed as a ‘block of luxury apartments’

·London, United Kingdom
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Which? reports that staff are turning away up to 20 tourists a day after scammers used the pub's address, causing confusion and disruption for visitors.

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  • 34% of the sources lean Left, 33% of the sources are Center, 33% of the sources lean Right
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The Independent broke the news in London, United Kingdom on Thursday, September 24, 2026.
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