bolttech Powers Generative AI-Driven Hyper-Personalized Customer Services on AWS

bolttech Powers Generative AI-Driven Hyper-Personalized Customer Service on Amazon Web Services

Amazon Web Services (AWS), an Amazon.com company, today announced that bolttech, a Singapore-headquartered international insurtech company, is implementing AWS’s generative artificial intelligence (Gen AI) solutions across their customer- and internal-workflows, enhancing operational efficiency and customer experiences while reducing costs.

bolttech Powers Generative AI-Driven Hyper-Personalized Customer Services on AWS

Amazon Web Services (AWS) today announced that bolttech, a  Singapore-headquartered international insurtech company, is implementing AWS generative AI (Gen AI) solutions across its customer and internal workflows, enhancing its operational efficiency and  customer experiences while reducing costs.   bolttech, which serves millions of customers across 37 markets on four continents, built its Gen AI platform, “bolttech Gen AI Factory”, using Amazo…

bolttech Partners with AWS to Deploy Generative AI Across Operations - Fintech Singapore

Singapore-based insurtech firm bolttech is integrating generative AI tools from Amazon Web Services (AWS) to improve customer service, automate workflows, and reduce costs across its global operations. The company has built a generative AI platform called the “bolttech Gen AI Factory” using Amazon Bedrock. It enhances bolttech’s existing omnichannel call center, which is already running on Amazon Connect and Amazon Lex, by incorporating agentic …