Australia’s biggest bank makes Shonky Awards history

A bank, an ‘unsafe haven’ and a plug-in heater among this year’s Shonky Awards

The annual awards recognise the most dodgy products, services and companies in Australia.

Choice reveals its Shonkys 'award' winners for 2025

Consumer group Choice has named the "winners" of its 20th annual Shonky Awards, including a big four bank, a major health insurer, and a massively popular online marketplace.The so-called "awards" are bestowed upon products, services, and companies deemed by Choice to have let down Australian consumers.Choice chief executive Ashley de Silva said the Shonkys had helped deliver "some major wins" for the public, including deeper scrutiny of the su…

Australia’s biggest bank makes Shonky Awards history

From questionable pieces of clothing to Australia’s biggest bank, consumer advocacy group Choice has unveiled the ‘worst of the worst’ in its annual Shonky Awards. SEE THE LIST

CommBank Just Got Shamed for Refusing $270 Million Refund to Poorest Customers — While Celebrating $10 Billion Profit

Commonwealth Bank won its fourth CHOICE Shonky Award for refusing to refund $270 million in illegal fees charged to 2.2 million low-income customers on Centrelink payments between 2019-2024. ANZ refunded $47.9M; CommBank paid just $25M to Indigenous customers and refused the rest.