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Anne: Suppliers Who Do Not Respect the Quality of Services Will Have to Compensate Customers
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Billing errors and interruptions in the provision of services, water quality or waste from the rules on thermal energy and natural gas. These are the main irregularities that consumers complain about. According to ANRE, in the last two years, the number of petitions has doubled. The Agency announced that, in time, it will approve changes to the quality of services delivered. If the operators do not respect the quality parameters specified, consu…
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